She Has Been in Every Room You Are Afraid to Enter.
Geralda Larkins is not a theorist. She is a practitioner. 25 years of executive HR and employee relations leadership experience means she has navigated the situations most HR professionals avoid and produced results that are on the record.
The Advisor Behind the Work
There is a certain kind of calm that only comes from having been in the room when the stakes were highest. Geralda Larkins has that calm.
For over 25 years, she led HR and Employee Relations operations for some of the most complex organizations in the country. At the Internal Revenue Service, she directed a team of 400+ LR/ER staff, oversaw 1,200 HR professionals across three major divisions, and navigated an annual workload of more than 1,200 grievances, 6,300 conduct cases, 7,100 tax cases, and 1,300 ethics investigations, with a 93% timeliness rate and improved customer satisfaction scores from 2 to 4 out of 5 in less than one year.
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She implemented an LR/ER Center of Excellence and oversaw resolution of over 65,000 calls and service requests. She led the workforce through hiring freezes, a Deferred Resignation Program, and a return-to-office transition and negotiated a fully executed union agreement in seven weeks.
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She orchestrated a federal vaccination mandate rollout that achieved 98% compliance across the entire IRS workforce. She did not just participate in these moments. She architected their outcomes.
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In addition to her public-sector leadership experience, Geralda serves as a trusted advisor to select businesses and nonprofit organizations navigating complex workforce and employee relations challenges. Geralda brings that same precision, steadiness, and strategic clarity to leaders who need someone who has been where they are and knows exactly what to do next.
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Geralda’s leadership extends beyond the workplace. As an author, minister, and life coach, she has spent years helping people navigate change, develop purpose, and lead with integrity. Her work through Train Transform Transition reflects her broader commitment to equipping leaders for growth, transition, and purpose-driven impact.
Credentials
Professional Certifications
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SPHR: Senior Professional in Human Resources, HRCI
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PSHRA-SCP: Public Sector Human Resources Association Senior Certified Professional
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Senior Executive Service QRB Certification: U.S. Office of Personnel Management
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Licensed Life Coach: HRIS
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Certified Etiquette Trainer: International Etiquette Centre
Awards & Distinctions
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IRS Commissioner's Awards
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IRS Deputy Commissioner's Awards
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IRS Outstanding Performance Awards
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Legacy Magazine, South Florida’s Most Influential & Powerful Black Professionals
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KISH Magazine, Top 25 Legacy & Global Influencer
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Global Trade Chamber, 100 Most Successful Women in Business
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Boys and Girls Club, 100 Outstanding Women Broward County
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Broward College, MLK Day of Service Award
Executive Leadership & Speaking
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Featured Speaker, City of North Miami, Leaders in Training Program
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Featured Speaker, Federal Dispute Resolution Conference
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Featured Coach, Black Enterprise Women of Power Summit
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Host and Speaker, KVSS Strategic Planning Summit
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Senior Executive Service, Candidate Development Program
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IRS Executive Readiness Program
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IRS Senior Manager Training Program
The T3 Framework™ That Guides Every Engagement
Through her signature Train • Transform • Transition™ (T3 FRAMEWORK™), Geralda helps organizations equip leaders, strengthen systems, reduce organizational risk and navigate difficult workplace situations with clarity and confidence.
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TRAIN
Leaders who understand why HR decisions are made the way they are become leaders who make better decisions. Geralda equips your people with the knowledge and language to lead with confidence.
TRANSFORM
Policies, systems, and practices that cannot hold up under scrutiny are a liability. Geralda strengthens the infrastructure so your decisions are consistent, defensible, and aligned.
TRANSITION
Change and complexity are not problems to avoid. They are moments to navigate well. Geralda guides organizations through their most critical workplace moments with the stability their teams need.
2022 - 2025
Director, Labor/Employee Relations & Negotiations + Acting Director, HR Operations, IRS
Led 468-person team. Directed 1,200+ grievances, 6,300+ conduct cases, 1,300+ethics investigations. Achieved 98% vaccination mandate compliance. Executed full RTO in 7 weeks.
25 Years. The Record Speaks.
2025 - 2026
HR Director, City of North Miami
Enterprise-wide modernization of HR infrastructure, compliance, classification, HRIS, and workforce governance.
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2020 - 2022
Associate Director, Work/Life & Leave-Sharing + Project Director, Strategic Initiatives, IRS
Oversaw $14M in contracts. Led COVID-19 policy rollout for 80,000+ employees. Achieved 92% EAP satisfaction rate.
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2017 - 2020
Deputy Associate Director, Labor/Employee Relations & Negotiations, IRS
Directed 189 personnel across LR/ER field operations. Led national negotiations and investigations. Drove 30% efficiency increase through process automation.
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2007 - 2017
HR Consultant, Labor/Employee Relations and Negotiations, IRS
Negotiated collective bargaining agreements. Researched case law and regulations. Provided expert HR advisement across all levels of the division for a decade.
"I spent over 25 years navigating the most complex employee relations and compliance environments in the country. I directed thousands of ethics investigations, conduct and labor matters, executive mandates, and negotiated master labor agreements at the national level. I launched an LR/ER Center of Excellence and increased customer satisfaction from 2.24 to 4.12 in less than a year. I did not learn any of that in a classroom. I learned it in the room. That is what I bring to yours."
— Geralda Larkins, SPHR · PSHRA-SCP
Geralda Also Speaks
Geralda is a sought-after speaker on HR strategy, labor/employee relations, and organizational transformation for government and corporate audiences. Her presentations are grounded in 25 years of real-world experience, not theory and built for leaders who need more than inspiration.
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Current Speaking Topics:
From Federal to Local: Translating Enterprise HR Strategy into Practical City-Level Execution
Reinventing Public HR Service Delivery Through Technology and Tiered Support Models
Leading HR Through Executive Orders, Reduction in Force Events, and Political Change
Transforming Performance Management at Scale in Government
How to Use AI in Employee Relations: Practical Tools for Today's Manager
The T3 Framework™ — A Practical Framework for Leading People Through Change
