High-Stakes HR Challenges Require More Than Policy Knowledge.
They require someone who has seen what you are facing, navigated it at scale, and knows exactly what to do next. Geralda Larkins, SPHR · PSHRA-SCP, brings 25 years of documented results to every engagement.
Every engagement begins with a conversation. Not a pitch diagnosis.
Geralda listens to what your organization is navigating, identifies where the real exposure sits, and recommends only what the situation actually requires.
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What follows are the four areas where she most frequently works. If you do not see your situation described exactly, reach out anyway. The most complex HR challenges rarely fit neatly into a category.
SERVICES
EMPLOYEE RELATIONS & LABOR STRATEGY
When the workplace gets complicated, you need someone who has navigated these situations before at the federal level, under the highest scrutiny, with results on the record.
Executive-level guidance for sensitive and high-risk workplace matters. Disciplinary and termination decision support. Conflict resolution. Risk-based analysis. Geralda provides the strategic backing your leaders need to act decisively and defensibly before a situation becomes a liability.
Structured, documented approaches to managing performance that hold up under scrutiny. Customized performance improvement plans. Manager coaching. Documentation strategies built to protect your organization if decisions are ever challenged.
Guidance for organizations navigating union environments. Grievance response and resolution. Contract interpretation. Disciplinary action aligned with labor agreements. Geralda has negotiated master labor agreements at the national level. She knows this terrain and she knows what management rights actually mean in practice.
The most expensive HR mistakes happen because managers do not know what to say or do in the moment. Geralda equips your people leaders with practical tools, real-world scenarios, and the confidence to have the conversations that matter before those conversations become formal complaints.
WORKPLACE INVESTIGATIONS
An investigation handled incorrectly is not just an HR problem. It is a legal problem. Geralda conducts independent, structured, defensible investigations that protect your organization and produce findings you can stand behind.
Independent, objective investigations into workplace concerns including harassment, discrimination, misconduct, and policy violations. Geralda conducts structured interviews, reviews evidence and documentation, assesses credibility, and delivers a clear, defensible report with findings and recommended next steps.
Specialized investigation support for ethics complaints, conflicts of interest, and regulatory compliance matters. Geralda has directed over 1,300 ethics investigations. She understands what a defensible process looks like and what documentation survives legal scrutiny.
When employment matters escalate to legal proceedings, Geralda provides the HR expertise your legal counsel needs. Case analysis, documentation review, evaluation of employment actions, expert reports, and deposition preparation support. She bridges the gap between HR knowledge and legal strategy.
Structured, confidential intake systems so employees can report concerns safely and organizations can respond properly. Complaint intake design, escalation protocols, and case tracking frameworks that create an auditable record from the first report forward.
HR COMPLIANCE & RISK
The systems your organization runs on either protect you or expose you. Geralda builds the ones that protect \before a complaint, an audit, or a mandate forces the issue.
Modern, compliant, and practical workplace policies. Employee handbook development, compliance alignment, and policy audits that identify exposure before it becomes a problem. Policies that reflect how your organization actually operates \not a template pulled from the internet.
Custom training live and recorded built around your organization's specific needs and workforce. Ethics, harassment prevention, workplace safety, performance management, and manager accountability. Geralda has developed and deployed compliance training programs for municipal governments serving thousands of employees.
Strategic management of employee leave to reduce risk and ensure compliance. Eligibility tracking, documentation standards, ADA coordination, and manager support so leave situations are handled consistently and defensibly every time.
Workflows, SOPs, and case management systems designed for organizations that need to move faster, document better, and scale without breaking. Geralda has implemented process improvements that delivered 30%-60% efficiency and compliance gains.
EXECUTIVE ADVISORY
Sometimes the most important thing a leader needs is someone who has been where they are and will tell them the truth about what they are facing.
Senior executives, city managers, and department directors face HR and workforce decisions that carry significant risk and public consequence. The kind of decisions that cannot be undone if they go wrong.
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Geralda provides trusted, confidential advisory support for those moments. Organizational assessments. Workforce strategy. Crisis response. High-stakes personnel decisions. The kind of guidance that does not come from a textbook because she has navigated every version of these situations herself, at the federal and local level, under scrutiny, with results on the record.
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This is not a retainer for someone to manage your HR department. This is access to the strategic expertise most organizations cannot afford to hire full-time and cannot afford to be without.
โ Executives navigating a complaint, a restructuring, or a leadership crisis without adequate HR infrastructure
โ Directors making high-stakes personnel decisions who need a thought partner before they act
โ Fast-growing companies building their first real HR capability and needing someone who has done it before
โ Organizations facing a workforce mandate, a union environment, or complex compliance requirements
โ Project-based consulting for a defined challenge or situation
โ Monthly retainer for ongoing strategic advisory support
โ Leadership advisory sessions for individual high-stakes decisions
โ On-demand support for urgent matters
Workforce Health & Readiness
Organizations often face situations where employee performance, behavior, attendance, or workplace safety concerns raise questions about an employee’s ability to safely perform essential job functions. Gerada helps organizations navigate sensitive medical and workplace fitness issues.
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Through strategic partnerships with qualified occupational health providers, Geralda Larkins Consulting helps organizations establish compliant, defensible processes for managing workplace medical evaluations and workforce readiness concerns.
Fitness-for-Duty Coordination
Return-to-Work Advisory
Drug-Free Workplace Programs
Reasonable Suspicion Guidance
Pre-Employment Medical Examination Coordination
DOT Testing Program Support
Workplace Accommodation Process Guidance
Supervisor Training & Documentation Support
An employee’s behavior changes dramatically. Coworkers report memory issues, confusion, and concerning interactions with customers. Leadership is unsure whether this is a performance issue, medical issue, ADA concern, or safety risk.
Assess the situation from an employee relations perspective
Guide leadership through documentation and communication
Coordinate appropriate fitness-for-duty referrals
Support the interactive process and return-to-work planning
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Risk Assessment Memo
Fitness-for-Duty Referral Documentation
Manager Guidance Plan
Return-to-Work Action Plan
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Who This Is For:
โ Executives navigating a complaint, a restructuring, or a leadership crisis without adequate HR infrastructure
โ Directors making high-stakes personnel decisions who need a thought partner before they act
โ Fast-growing companies building their first real HR capability and needing someone who has done it before
โ Organizations facing a workforce mandate, a union environment, or complex compliance requirements for the first time
Engagement Options:
How We Work Together
THE T3 FRAMEWORK™ a strategic approach to equipping leaders, strengthening systems, and navigating high-risk workplace moments.
Project-Based Defined scope. Defined timeline. Ideal for investigations, policy development, compliance program builds, or a specific HR challenge that needs to be resolved cleanly.
Monthly Retainer Ongoing strategic advisory. Geralda is at the table for your most complex decisions, available when situations arise, and proactively identifying risk before it becomes a problem.
Training & Workshops Custom-built for your organization, your workforce, and your specific compliance requirements. Delivered live or recorded for ongoing use.
85%
Customer satisfaction increase in a single transformation
98%
Federal mandate compliance achieved
1,300+
Ethics investigations directed
6,300+
Conduct cases managed
Not Sure Where to Start?
Most organizations come to Geralda when they are already in a situation. The best time to call is before that moment arrives. Either way, the first conversation is complimentary — and it will give you clarity on exactly what your organization is dealing with and what your options are.
30 minutes. No commitment. Just clarity.